Please read our Privacy Policy and Terms of Sale before making a payment.
THESE RULES LAY DOWN THE CAMP OF HIP-HOP E-CONSTRUCTION PRIVACY AND TERMS OF SALE.
These terms and conditions apply to the website https://campofhiphop.com
Privacy and data protection
The Camp of Hip-Hop website is subject to the privacy policy regarding personal data and e-mail.
Urban Style undertakes to protect the privacy of the users of this website. Urban Style NGO has the right to transmit to postal service providers (Omniva, Itella) the data necessary for the delivery of orders. NGO Urban Style has the right to send newsletters to the customer’s e-mail address, if the user has given prior consent in the user account data. The purchaser may opt-out of receiving offers and newsletters by email at any time by notifying us by email or by following the instructions in the email containing the offers.
Urban Style NGO has the right to terminate the use of the Services unconditionally and immediately if the User breaches the provisions of the Terms by informing the User. It also has the right to suspend access to https://campofhiphop.com-le from those computers from which activities against the e-environment have been identified.
Reproduction, copying or distribution of the advertisements and images on the website https://campofhiphop.com without the consent of Urban Style is prohibited. Urban Style NGO reserves the right to change and/or modify the content, parameters, restrictions, procedures, etc. of the https://campofhiphop.com website without prior notice.
When making a purchase from the e-shop, you will be required to enter the information necessary to participate in the events (registrant email, participant full name, participant ID, participant contact address, participant contact phone, participant nutrition declaration, important additional medical information, parent/carer full name, parent/carer contact phone), which will not be shared with third parties. In the case of the purchase of physical products, contact information (full name of the purchaser, contact telephone number and contact address) is shared confidentially with the suppliers.
Purchase of services and/or products
To complete the purchase, add the desired physical camping chairs or products to the shopping cart, confirm the shopping cart, enter your and the recipient’s/participant’s details and select the appropriate payment method(Swedbank, SEB, LHV, Nordea, Danske, Krediidipank, Mastercard/Visa credit card or Pocopay) to make the payment. If you are buying physical products, choose the delivery service that suits you (Itella Smartpost or Omniva courier and parcel services) and place your order. After placing your order, an order confirmation and invoice will be sent to the e-mail address you entered. Once the order is present and the goods are packed and dispatched, a separate letter will be sent to let you know to come and collect your order or wait for an information message from the delivery service.
Registration procedure and refund policy for camps
Once the registration fees have been paid, the registrant is obliged to arrive at the camps of his/her choice at the time scheduled.
Registration fees will not be refunded or reimbursed if a participant fails to arrive on time at the registered events.
The camp fee will not be refunded if the participant is sent home for breaking the camp rules or if the parent wishes to take the child away before the end of the camp for any reason.
In case of cancellation for personal reasons 3 weeks prior to the start of the exchange, 50% of the camp fee will be refunded! If you inform us later, the amount paid for the campsite will not be refunded.
If a camp place is cancelled less than 5 days before the start of the camp exchange due to illness of the child (parent’s declaration and medical certificate required), 40% of the cost of the camp place will be refunded.
No refunds will be given for cancellations without a medical certificate.
The cost of a camp place is not counted as training expenses when declaring income.
NB! Urban Style does not deal with complaints submitted after the event.
Price
Prices in the online environment are in euros (€).
Urban Style NGO reserves the right to change the prices of products or training courses. In the event of a price change, the price indicated in the confirmed shopping cart summary remains valid for the customer. Only the delivery service chosen by the customer to fulfil the contract will be charged in addition to the total price of the products included in the order.
Delivery or delivery and handing over of goods
When ordering from our e-shop, physical goods will reach you within a maximum of 15 working days. Physical goods are sent to the customer via Itella Smartpost or Omniva parcel delivery service. MTÜ Urban Style and its partners are not liable for any delays in delivery if the information provided when placing the order is inaccurate. It is therefore the responsibility of the customer to verify the accuracy of all data when confirming the order.
Return and exchange of physical products
All notifications should be sent by e-mail to [email protected]
In the Camp of Hip-Hop Estonia online shopping environment, all confirmed transactions are final, so always make sure that the times and locations of training sessions added to your shopping cart are correct and that the products are in the colours and sizes you want. Always double-check the delivery information and contact number you enter. Before confirming the order, it is possible to obtain a corresponding dimension table for each physical product from the Customer Support at [email protected].
Where a physical good does not conform, the buyer may require the seller to repair or replace it, provided that this is possible and does not involve the seller in unreasonable expense or unreasonable inconvenience compared with other remedies, taking into account, inter alia, the value of the good, the importance of the lack of conformity and the possibility for the buyer to obtain the good from another source without significant inconvenience.
The cost of returning the goods is borne by the buyer, unless the reason for returning the goods is that they do not correspond to what was ordered (e.g. they are wrong or defective). Urban Style NGO may refuse to make refunds until it has received the goods covered by the contract or until the buyer has provided proof that it has returned the goods, whichever is the earlier.
Instead of repair, the seller may replace the item with an item that complies with the terms of the contract(LOA § 222(1)). In case of a defect or other fault (colour difference from the picture, material mismatch, dimensions not according to the size chart), the product should be returned to Itella or Omniva parcel services at the seller’s expense or to the administration counter at Filtri tee 1, Tallinn 10132.
LOA § 56 2 (4 ) provides that in the event of deterioration of the goods to be returned, the buyer shall be liable for the reduction in value of the goods due to the use of the goods if he has used the goods in a manner other than that necessary to ascertain the nature, characteristics and functioning of the goods. In order to ascertain the nature, characteristics and functioning of a thing, the consumer should handle and use it only as he would normally be allowed to do in a shop. MTÜ Urban Style shall not be liable for any damage to the product caused by the customer’s fault or negligence, for defects resulting from improper use of the product or for natural physical wear and tear of the product during normal use.
Pursuant to section 56(1) of the LOA, the customer may withdraw from a contract concluded by means of distance communication without giving a reason within 14 days from the moment of receipt of the goods. If the goods were ordered using Itella or Omniva’s parcel service, the goods can also be returned free of charge within 14 days (in the case of Itella, with the same door code as the one used to receive the goods, and in the case of Omniva, the return code is indicated separately in the SMS mobile message). Pursuant to Section 561(1) of the LOA, the seller shall return the total amount of the order or the total amount of the cost of the specific goods to the customer’s current account immediately upon receipt of the withdrawal notice, but not later than 14 days. The amount to be refunded will include all fees received from the customer under the contract, including delivery costs incurred by the customer. MTÜ Urban Style has the right to deduct the loss of value of the product from the refundable amount if the product has been damaged by the customer.
Right to lodge a complaint
MTÜ Urban Style is liable for any non-conformity or defect in the goods sold to the buyer, which already existed at the time of delivery of the goods and which becomes apparent within a period of up to two years from the date of delivery of the goods to the buyer, of which the first six months after delivery of the goods to the buyer, it is assumed that the defect already existed at the time of delivery. It is the responsibility of Urban Style to rebut this presumption.
In the event of a defect, the purchaser has the right to contact the online shop within two months at the latest by sending an e-mail to [email protected].
If the purchaser and Urban Style cannot resolve the dispute by agreement, the purchaser can turn to the Consumer Disputes Committee.
You can consult the procedural conditions and submit an application by. here . The Consumer Disputes Committee is competent to settle disputes arising from a contract concluded between the buyer and the Online Shop. There is no charge for the Commission to examine the buyer’s complaint.
The buyer can turn to the European Union’s consumer dispute resolution platform to.
Estonian law applies to these Terms. If any provision of the Terms and Conditions is invalid, this shall not affect the validity of the remaining provisions of the Terms and Conditions. Instead of the invalid provision, the provision of the law relating to this type of contract applies. Disputes between the parties will be resolved by negotiation based on mutual understanding, and in the absence of agreement, in the Tartu County Court.